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Shipping Policy

After we process your order within 1-2 business days, you can expect your delivery within 10-20 business days, post-purchase. Please note that deliveries to West Malaysia are generally faster than those to East Malaysia and Singapore. 

Important Points to Know:

1) Buyers are responsible for any VAT, tariff, duty, taxes, handling fees, and customs clearance charges required by their country for importing consumer goods.

2) We do not collect these charges in advance, and their costs vary globally.

3) As an international consumer, it's essential to research potential customs fees to avoid any surprises.

4) Orders may be returned for various reasons, including non-payment of tariffs or an incorrect address. If a package is returned, customers will need to cover re-shipment postage or cancel their order.

Thank you for choosing Bright Eyes Solutions for your eye health needs.


(018) 213-4623

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